Case Study

Embedding & Automating AI Governance in Enterprise Workflows

Summary

A global technology leader uses Credo AI to embed AI governance directly into enterprise workflows, centralizing oversight and automating compliance across InfoSec, privacy, and procurement teams.

Challenge

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The company faced growing demand to manage AI adoption across diverse business units. Governance processes were sophisticated but fragmented, relying on multiple systems to track AI tools, reviews, and procurement workflows. This led to communication gaps, limited visibility, and duplicate reviews across teams. The organization needed a way to centralize oversight, streamline intake, and ensure governance data flowed seamlessly into its enterprise architecture.

Solution

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With Credo AI, the company integrated AI governance directly into existing enterprise workflows through a structured three-step process—General Intake, Assessment Intake, and Governance. This centralized AI use case submissions, automated risk and compliance checks, and tied directly into existing review systems. A curated data integration enabled real-time visibility into governance status, while policy packs standardized assessments across vendors and models.

"Using the Credo AI Platform, Mastercard is able to manage AI risk and responsibly implement generative AI – with better speed and scale than ever before. Features like AI Registry and Vendor Registry have allowed us to maintain control of all AI use cases, to ensure all of our AI at Mastercard aligns to our governance frameworks and principles."