Case Study

Unifying AI Governance Across Global Operations at Scale

Summary

A global energy company uses Credo AI to unify AI governance across more than 500 AI use cases, automating assessments, centralizing oversight, and accelerating reviews to meet rising regulatory expectations.

Challenge

‍

Operating across more than 180 countries, the company had AI embedded throughout exploration, production, and enterprise systems. However, governance was fragmented, with AI use cases tracked in spreadsheets and duplicate reviews across compliance and security teams. With more than 500 models in development and increasing scrutiny from regulators, the organization needed a scalable way to centralize oversight, increase transparency, and embed AI risk management into existing IT and cybersecurity processes.

Solution

‍

Partnering with Credo AI, the company replaced manual oversight with an integrated, automated governance platform. Together, the teams centralized the AI use case inventory, automated assessments, and aligned governance workflows with existing IT and security processes. Integrations with ServiceNow improved lifecycle visibility, while dashboards and KPIs provided leadership with transparency into progress and enterprise risk.

"Using the Credo AI Platform, Mastercard is able to manage AI risk and responsibly implement generative AI – with better speed and scale than ever before. Features like AI Registry and Vendor Registry have allowed us to maintain control of all AI use cases, to ensure all of our AI at Mastercard aligns to our governance frameworks and principles."