Trusted AI in Insurance: A Conversation with Verisk’s Global Chief Data Officer

As insurance moves from generative AI to agentic systems, where computers talk to computers at machine speed, trust has to be built in from the start. In this conversation, Credo AI Founder and CEO Navrina Singh sits down with Louis DiModugno, Global Chief Data Officer at Verisk, to look at how one of insurance’s most important data partners approaches trusted AI.

Louis explains why trusted AI starts with trusted data. He walks through Verisk’s two-step model, where data usage governance comes before AI governance. He also makes the case for calling governance “observability,” a framing that helps teams see oversight as visibility into cost, value and impact rather than as a roadblock. The conversation covers the industry’s biggest adoption hurdles, from legacy systems to a shared semantic layer, the risks agentic AI brings to the carrier ecosystem, and Verisk’s work with the NAIC to raise the bar across the industry.

Watch to learn:

• Why data readiness and shared definitions are the foundation of trustworthy AI in insurance
• How to position AI governance so it speeds teams up instead of slowing them down
• What agentic AI and agent-to-agent connections mean for carriers, MGAs and third-party providers
• Where AI in insurance is headed over the next 6 to 18 months