Head of Design with Customer Centricity on my mind! Former Teradata / eBay / MicroStrategy / Sears
I FIGHT FOR THE USERS!
Restoring humanity's faith in the frontiers of AI through thoughtful Design. Previously led UX at Teradata, eBay, MicroStrategy & Sears Holdings.
Since the web was powered by table-based layouts and flash banners, I have been fighting for user needs and listening to the voice of the customer. Whether I was building an international UX organization, a UI or API platform, or a web app, the goals have never changed:
- Challenge the status quo
- Be pragmatic with solutions
- Revolution is hard, evolution is easier
- Actively listen to your users, they're talking
- Design trends come and go, relationships remain
As we enter the era where AI has the potential to impact almost every aspect of our lives, there is a growing need to ensure that AI systems are designed with human values and experiences at their core. This is a high level introduction to Human-Centric AI (HC-AI), a Responsible AI methodology.