Responsible AI Solutions Engineer

Remote, USA
Full time

As a Responsible AI Solution Engineer at Credo AI, you will play a crucial role in driving the success of our sales and customer implementation processes. In this hybrid role, you will collaborate closely with the sales team to deliver effective demos, craft tailored solutions, and provide sales enablement support.

About this position

About Credo AI 

Credo AI is a venture-backed company on a mission to empower organizations to deliver Responsible AI at scale.  Credo AI brings context-driven governance and risk assessment to ensure compliant, fair, and auditable development and use of AI. Our goal is to move RAI development from an “ethical” choice to an obvious one. We aim to do this both by making it easier for organizations to integrate RAI practices into their AI development and by collaborating with policymakers to set up appropriate ecosystem incentives. The ultimate goal is to reduce the risk of deploying AI systems, allowing companies to capture AI's benefits while mitigating the unintended consequences.

About the Role

What we are looking for: 

As a Responsible AI Solution Engineer at Credo AI, you will play a crucial role in driving the success of our sales and customer implementation processes. In this hybrid role, you will collaborate closely with the sales team to deliver effective demos, craft tailored solutions, and provide sales enablement support. Additionally, you will work with the Customer Success team to ensure smooth customer implementations, offering technical expertise and project management assistance. This role is ideal for a versatile professional who possesses a strong background in SaaS Enterprise Software sales, solution engineering, and AI Governance.

In this role, you will serve as a technical expert and trusted advisor, bridging the gap between our product capabilities and the customer's unique challenges. You will contribute to the growth of our business by providing technical guidance, conducting product demonstrations, and collaborating with both sales and technical teams. Your ability to communicate complex technical concepts clearly and concisely will be instrumental in conveying the value proposition of our AI governance software to a diverse range of stakeholders, including executives, data scientists, and compliance officers. Through your work, you will drive the adoption of Responsible AI at scale, ensuring organizations can leverage the power of artificial intelligence while maintaining trust and compliance with applicable regulations and guidelines.

You might be a good fit if: 

  • Minimum of 3 years of experience as a solution engineer or related roles in SaaS Enterprise Software sales, demonstrating expertise in solution crafting, technical presentations, and training.
  • Strong knowledge of AI Governance principles and Responsible AI frameworks, and hands-on experience implementing data science and machine learning solutions.
  • Proven ability to deliver live technical demos and lead sales pilots, effectively communicating complex technical concepts to both technical and non-technical audiences.
  • Excellent project management skills with the ability to handle multiple customer engagements simultaneously and ensure successful implementation within the defined timelines.
  • Exceptional communication and interpersonal skills, capable of building strong relationships with clients and internal stakeholders.


  • Conduct product demonstrations: Present the capabilities and benefits of our AI governance software to technical and non-technical stakeholders, effectively articulating our value proposition and addressing customer concerns.
  • Proof of Concept (POC) development: Create and deliver POCs to demonstrate the effectiveness and value of our AI governance solutions in real-world scenarios, showcasing how our software addresses specific customer challenges.
  • Solution design and architecture: Collaborate with customers to analyze their AI governance needs, challenges, and objectives, and develop tailored AI governance solutions that align with their unique needs.  
  • Sales enablement: create and deliver technical presentations, training sessions, and documentation for the sales team.
  • Customer success and support: Provide ongoing technical support to customers, helping them successfully implement and integrate our AI governance software into their existing infrastructure and workflows.

Location & Remote Culture

We are a fully distributed company and are comfortable hiring in any location (location-specific legal requirements permitting). While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year.At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values.

Credo AI Benefits & Perks

  • Competitive Salary and equity
  • Health:We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home.
  • Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups.
  • Unlimited PTO:Credo AI has unlimited time off to support our employees 
  • Generous Parental Leave:We offer up to 12 weeks of paid parental leave.
  • 401(k) plan for  employees.


The expected salary range for this position is $130k - $160k.  Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Credo AI is proud to be an equal opportunity employer and does not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or other legally protected statuses. We celebrate diversity and we are committed to creating an inclusive environment in all aspects of employment, including recruiting, hiring, promoting, training, compensation, benefits, and all other privileges and conditions of employment. All employment decisions at Credo AI are based on business needs, job requirements, and individual qualifications.

Research has shown that some potential candidates will only submit an application when they feel that they have met close to all of the qualifications for a role. We encourage you to have confidence in your abilities and submit your application as long as you are passionate about working to make a meaningful impact in the ecosystem of  responsible and safe AI. We are very interested in hearing from a pool of candidates with diverse perspectives.

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