Full Time

Head of Marketing

We’re looking for a critical member of the Credo AI team who likes to operate at the intersection of marketing, product marketing, and building an ecosystem, to help define our communication strategy for our impactful customer solutions.

About this position

Credo AI is on a mission to empower every organization to deliver Ethical AI at scale. Through a multi stakeholder platform of trust we are enabling continuous and comprehensive governance of Artificial Intelligence and Machine Learning. Built for business users & trusted by technology stakeholders, Credo AI enables you to measure, manage & monitor AI introduced risks. Through Credo AI SaaS product and ecosystem partners, we are driving standards for AI governance, improving the trust gaps between stakeholders, and creating a broader playbook for actionable AI regulations. Credo AI was founded in March 2020 and backed by top tier investors.

Who we are searching for:

We’re looking for a critical member of the Credo AI team who likes to operate at the intersection of marketing, product marketing, and building an ecosystem, to help define our communication strategy for our impactful customer solutions. You will be responsible for creating the most compelling content to help customers understand the use cases and value propositions, and building the right programs to increase customer engagement and service adoption. You deeply resonate with our vision to empower organizations to deliver Ethical AI at Scale. You will get to work on Credo AI’s growing business and have a meaningful impact every day.

This description is not exhaustive. We are looking for a leader with the experience to define direction and prioritize among a wide scope of options with both short-term needs and long-term success in mind.

What you will focus on:

  • Develop and raise awareness around a category-defining brand.
  • Develop and own product messaging, positioning and branding that establishes trust with our target audience (Fortune 500 and Global 2000 leaders) and demonstrates understanding of our customers’ needs. Ensure that the voice of the customer is always represented in every customer product and marketing experience.
  • Lead and collaborate closely with cross functional teams to drive successful product launches and marketing campaigns aligned with Credo AI’s business objectives. Establish clear KPIs for impactful testing agenda and measurement plan in place. Be accountable for reviewing program results to ensure continued improvement of the Credo AI product marketing programs.
  • Own content marketing: Craft & develop compelling audience-specific messages, content and tools (training, presentations, whitepapers, infographics, blogs, product tips, webinars, customer success stories, product videos, how to guide etc.). Own website and social media content
  • Own and execute strategies for product marketing, content marketing and growth marketing.
  • Own the development & successful execution of go-to-market strategies and product/feature launches to convert, retain and grow our customer base.

Which skills you should have:

  • Demonstrated experience in B2B marketing including crafting marketing content etc.
  • Demonstrated ability in launching and growing innovative technology products.
  • Are a strong writer to deliver impactful content each week, and you avoid enterprise jargon, can adapt to the Credo AI voice, and write with the customer in mind.
  • Demonstrated experience working with engineering, product management, design, and data science functions.
  • Have passion for learning new products and industries—unafraid to dive into the nitty gritty technical details.
  • Are data-driven in how you approach and measure your work.
  • Are always willing to roll up your sleeves and get scrappy—we are a startup after all

Preferred Qualifications:

  • Bachelor’s and/or Master's Degree Computer Science, engineering, technology background is a plus
  • Experience in Machine learning AI, privacy, security, compliance, or areas related to improving overall trustworthy user experience when it comes to technology is a plus.

Why you’ll love working here:

  • Be a part of world-class team working on a great mission 
  • Competitive startup salary and equity
  • Great health, dental, and vision insurance for you and your family
  • Unlimited time off
  • Generous parental leave
  • Flexible work hours 

We live by our Credo.

WE MOVE WITH INTENTION & URGENCY: We urgently and consistently deliver and measure our impact. We make everything we do deliberate; we make it matter.

WE BUILD TRUST: Through transparent and honest interactions, we focus on earning and keeping trust of our customers, employees, partners, and investors.

WE ARE A BAR RAISER: By holding ourselves and others to the highest standards, we aim to deliver our best work. Through candid feedback and growth mindset, we help ourselves and others become better each day.

WE CREATE VALUE: We are resourceful, we find ways to unblock ourselves and our teams, we simplify the complex and create value for all our stakeholders.

WE DO COURAGEOUS: We not only dream courageously big, but also bring bold action and calculated risk taking to realize our vision. We know when to adapt and when to persist, courageously.

WE EMBRACE FAILURE: We understand that taking risks means we occasionally fail. We admit mistakes freely and openly and we use failures to learn and grow stronger.

WE’RE RELENTLESS: In prioritization, in action and in learning. We are laser focused on our mission. We do this by relentlessly prioritizing what we should be doing today, versus what should not be done.

This full-time position can be remote. We are headquartered in Palo Alto USA

At Credo AI we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. 

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